Managing Airports: An International Perspective, 3rd edition

Often airports are taken for granted by those that pass through them on their way to a business or holiday destination. This book will help the reader appreciate the complex operations associated with airport management. , Clearly written using a wide range of case studies and up to date statistics it will make any traveller reassess their perceptions next time they visit an airport. This successful book, now in its third edition, focuses on the management issues faced by airport managers and operators. Airports are highly complex operations and attract a wealth of media interest and curiosity by the general public. The book charts the changing nature of airports by applying an international perspective. It soon becomes clear that airport development is diverse and far from homogenous, reflecting corporate decision making, airline relations and national policy. Key themes such as privatisation and internationalization are explored as well as discussion of a range of consequences for airport operations. Inter-airport performance, airport economics, efficiency and service quality are compared through the use of benchmarks. The consequences of key global incidents such as 9/11 are discussed with an assessment of the actions taken at various airports which have transformed the nature of airport operations. The relationship between airline and airport is fundamental to the success of the travel business. The challenges that operators face in terms of charges, taxation, airport regulations and the provision of airport take off and landing slots are explained clearly as are issues relating to retail provision and the role of airport marketing. This book provides a clear insight into the current conditions that airports face and explores the challenges that lie ahead. Whilst there is a growing concern for the environment there is an increasing demand for airport growth. Environmental issues are one of the greatest challenges facing the air transport industry as it attempts to balance quality of life and sustainability with a desire for greater mobility.